Deleting your data from Hyperchat

Hyperchat is used by businesses to answer their customers on WhatsApp, Facebook Messenger and their website chat. This page explains how to have your data deleted.

If you messaged a business that uses Hyperchat

1. Email support@hyperchat.bot with the subject "Delete my data".
2. Tell us the business or Facebook Page you messaged, and the name on your Facebook account or the WhatsApp number you used.
3. We delete your messages, contact details and profile picture from that business's Hyperchat account within 30 days, and email you when it is done.

You can also ask the business directly.

If you use Hyperchat for your business

• Delete your business and all its data: email support@hyperchat.bot from the owner's email address. We delete everything within 30 days, and from backups within 90 days.
• Stop receiving Facebook data now: in Hyperchat, go to Settings > Messenger and click Disconnect. Or on Facebook, go to Settings & privacy > Settings > Business integrations, choose Hyperchat and click Remove.
• Stop receiving WhatsApp data: disconnect an extra number in Settings > WhatsApp > WhatsApp numbers, or email us to disconnect your main number.

Questions: support@hyperchat.bot

See also our Privacy Policy.